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Games
Support
Need a
hand?
Email
ceo@astanstudio.com
A real person reads every message. We reply within two business days.
Getting started
Contacting support
How to reach a human, and what to include so we can help on the first reply.
Account
Finding your Player ID
Where the ID lives in game, and why every support or privacy request needs it.
Deleting your account and data
The in-game button that wipes everything, and what happens to the records we cannot delete.
Billing
Restoring your purchases
Getting Remove Ads and other permanent unlocks back after a reinstall or a new phone.
